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Route offers package protection to fully cover your package in the event that it is lost, stolen or damaged. You can review more on Route's policies here.

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Order Information

What is microneedling?

Where can I microneedle?

When should I microneedle?

Is microneedling painful?

How much pressure should I apply when microneedling?

How big are the needles on GloPRO®?

What products can I apply before and after using GloPRO®?

What's the difference between microneedling and microdermabrasion?

Can you use GloPRO® with Botox or fillers?

Can I use GloPRO® while pregnant?

Can you use a retinol-based cream after using GloPRO®?

What is the red light on the GloPRO®?

Why does GloPRO® come with a cord?

Does microneedling help with fine lines and wrinkles?

How often should I replace my GloPRO® MicroTip Attachment Heads?

Microneedling

Where are products made?

When will my products expire?

Do you test your products on animals?

BeautyBio Promise

Recycling of Electronic Product and Batteries

Patents

Product Information

Which payment methods do you accept?

Where can I update my order?

What should I do if my order is incorrect?

What should I do if I get a damaged or defective item?

What if my order is lost?

xCover Protection Plan FAQs

Return Policy

Where does BeautyBio ship?

How much is domestic shipping?

When will my order ship?

Does the return policy apply if I bought my BeautyBio products from somewhere else?

How do I track my order once it's placed?

Return Policy: Gifts with Purchase (GWP)

What shipping carrier does BeautyBio use?

Shipping & Returns

Where do I enter a promo code?

How many promo codes can I enter?

Rewards and Points

Vault Sale

Promotions & Offers

How do I get in contact with BeautyBio?

Where should I direct press inquiries?

Contact

GLOfacial Pro Tips & Troubleshooting Video

GLOfacial FAQs

I Lost My GLOfacial User Guide

GLOfacial Tool Replacement Guide

GLOfacial Charger Replacement Request

How to clean your GLOfacial Tool

Gift Cards

How do I return a product and how are refunds handled?

Is BeautyBio an accredited business?

What is Route?Updated a year ago