Return PolicyUpdated 12 days ago
Return and Warranty Information
Effective Date: July 28,2026
Purchases Made on BeautyBio.com
BeautyBio.com is no longer accepting orders. Under the return policy applicable to direct purchases, eligible returns were required to be initiated within 30 days after purchase. Because BeautyBio.com stopped accepting orders on April 3, 2026, the period for initiating a new return has expired.
BeautyBio will continue to process any eligible return that was timely initiated under the prior policy. For questions about a previous BeautyBio.com order, contact Customer Care at [email protected].
Purchases Made Through Amazon or Another Seller
For non-warranty returns, refunds, or exchanges involving products purchased through Amazon or another retailer, marketplace, or third-party seller, please contact the applicable seller or platform directly. Its return and refund policy will apply.
Any rights under an applicable BeautyBio product warranty are separate from the seller’s return policy.
Product Warranty Claims
For a defect, malfunction, or other issue that may be covered by an applicable product warranty, contact BeautyBio Customer Care at [email protected].
Please provide, if available:
- proof of purchase;
- product name and model;
- purchase date and seller;
- a description of the issue; and
- photographs or video showing the issue.
Do not return or ship a product unless instructed to do so by Customer Care.
BeautyBio will evaluate the request under the written warranty applicable at the time of purchase. This policy does not limit any rights or remedies available under an applicable warranty or applicable law.